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The 7-day no-reason exchange policy is not supported# We are not a retail store; the entire shop operates on wholesale. Our costs are high and our profit margins are low. Please understand 1688 is a merchant procurement platform, not a consumer platform. Items are non-returnable and non-exchangeable after being shipped, and are not for retail sale. We do not support any form of trial fitting; we do not offer a 7-day no-reason return policy. The wholesale price only covers the cost of the goods themselves, and you have not paid us for after-sales service. Please be aware of this 2. The 7-day exchange policy provided by Alibaba means that if there is a mistake in purchase or other issues with the product within 7 days, and provided that there are no signs of use, no testing before return, and the product is in its original packaging, you can exchange it for the same product or a product of a different size or color under the same link of equal value. Exchanging for other products is not covered by the 7-day exchange policy. If you meet the conditions for storage, we will be happy to assist you as much as possible. However, we do not accept exchanges for earrings that directly touch the ear piercing or sterling silver products, regardless of whether they have been tried on or not. If we refuse, please do not hold us accountable. The process of storing, storing out, cleaning, disinfecting, re-measuring, re-marking, re-packaging, and re-checking is not as easy as you might imagine! Please understand that we are only trying to help you with good intentions. Thank you! 3. From the moment you place your order, our various departments are already working diligently to complete their tasks, so please carefully review your purchase order and make sure it is accurate. We will also spare no effort to do even better!