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Agent Instructions In order to further protect the interests of all distributors and ensure that everyone can make money by representing our products, the company has stipulated that the daily retail price on platforms like Taobao must not be lower than the Ali distribution price plus 50 yuan starting from January 23, 2018. Those who sell at higher prices are free to do so. The platform activity price can be lower than our guide price, but you need to contact our Alibaba customer service for activity approval. Penalty: If found to be below our guide price, first warning will be issued, and the second time will result in cancellation of agency qualification. Please ensure mutual supervision among all distributors. Let's work together for everyone's mutual prosperity! Situation Explanation Regarding color difference, due to differences in personal monitor brightness and contrast, there may be slight color variations between the images and the actual product. Regarding the smell, shoes that have just left the factory may have a bit of glue odor, but this is unrelated to the quality. The glue odor will dissipate after being placed in a ventilated area. Regarding after-sales service, if there are any issues with the sold shoes, please contact our customer service immediately to explain the situation, and we will handle it. Regarding shipping, ZTO Express is the default choice. Please carefully check the delivery information, and if you need other couriers, please contact customer service. For wholesale orders in Zhejiang Province, Shanghai, and Jiangsu Province, it is recommended to use express delivery. For other regions, it is recommended to use dedicated logistics with cash on delivery, requiring buyers to pick up themselves. Regarding shipping, if payment is made before 4:00 on the same day, we can usually ship the goods that day. Our company defaults to using ZTO for shipping. If payment is made after 4:00, we will try to ship it the same day, but if it's not possible, we will ship it the next day.Out of stock items will be shipped within approximately 48 hours. Regarding quality issues such as bottom breakage, degumming, damage, severe color difference, and significant stains, our company will cover all handling costs Small thread ends, minor stains, slight color difference, and slight glue smell are not quality issues