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1. If you place an order over 99% (except for Xinjiang, Xizang, Inner Mongolia, etc. in remote areas), you can contact the customer service to change the freight if you place an order. Please be informed. Our store offers refunds and returns for orders exceeding 200 yuan without valid reasons, 2. Our factory specializes in handmade jewelry products. Different batches of products may have slight differences and minor defects (which do not affect sales) that cannot be avoided during mass production. We recommend taking samples to inspect the goods first. Everyone should understand the principle of getting what you pay for, and not rely on their own imagination. Everyone's imagination is infinite, and we cannot meet this. We apologize for any inconvenience caused. For customers who are very demanding on quality, please purchase at the counter 3. Color 1. Most of the products in our store are taken from physical objects, with a small amount of online images; The color has been professionally proofread and is the closest to the actual tiled image. Due to factors such as lighting, color contrast and color temperature of computer monitors, color differences are inevitable. The image is for reference only, please refer to the actual product for details. If you mind, please take photos with caution: 4. When it comes to style and color issues, they will be shipped by default without any style or color notes (except for special instructions on the product page); We will try our best to arrange the goods according to your requirements, but it is inevitable that there may be shortages. We hope everyone can tolerate this. If there is a temporary shortage of goods (you can also place an order and note that the color of the missing item is random), we will notify you by Wangwang or phone. Please forgive us 5. After sales 1. Sign for: Please make sure to personally inspect and sign for the goods. This is your right and also the key to our after-sales work. Thank you for your cooperation. (If it is inconvenient for you to sign for it in person, please inform the friend, relative, or security guard who will help you sign for it to inspect and sign for the goods.) 2. Shortage or quality issues: If you receive the goods and there are any missing or quality issues, please contact the after-sales customer service within three days after signing for them. If there are quality issues, please take photos and confirm with us promptly after receiving the goods. You can contact our after-sales service on Wangwang to send pictures, and we will provide you with a satisfactory solution. The consequences of overdue payment shall be borne by oneself. Note: 1. The following conditions are not eligible for returns and exchanges: A The returned product packaging is damaged or incomplete, and the product accessories or related information are incomplete; Without unauthorized repair or modification; C was not used or stored according to normal methods; D color difference is non refundable, and products beyond the after-sales service period. 2. After sales service is the most basic service of the company. We are willing to provide good after-sales service for everyone. At the same time, good after-sales service also requires the cooperation of customers. Please carefully read the above instructions before returning or exchanging goods, and try to follow the company's regulations as much as possible to avoid affecting your after-sales service. Our store's products do not include tax prices and additional tax points for invoicing. For details, please consult customer service and provide specific invoicing information