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In order to ensure that members receive the appropriate service in our store and avoid unpleasant incidents. Both parties, based on the principles of mutual understanding, fairness, and voluntariness, jointly abide by the following terms: Our store promises We are responsible for the information directly released by our company. If there is any inconsistency in words and actions that directly causes losses to merchants, this website shall bear the responsibility. But we refuse to bear the losses caused by the customer's own reasons (such as not looking at product details, product attributes. For example, a single pendant does not come with a chain, the product does not have a packaging box, the product size and imagination are different, etc.) and hope that the customer can read and ask more questions. The product images are physical, but some are sourced from the internet. Each product description strives for accuracy, so customers can rest assured when making purchases. If serious errors are caused by negligence on our website, we will promptly correct them and conduct returns and exchanges. We strictly control the quality of our products. If there are any quality issues, our company will implement unconditional returns and repairs. Note: Our company is only responsible for the immediate confirmation of the current situation. Due to the frequent need for information updates, if there are any changes under the membership, we will notify you promptly and it will be up to the member to decide whether to cancel. ◆ Requirements for Members Carefully verify (quantity, specifications, etc.), and promptly explain any special requirements. The delivery address and contact information must be accurate, otherwise any related losses caused will be borne. Timely payment of funds. If no payment is made within the following three days, it will be automatically invalidated. Please check the quantity, quality, specifications, etc. of the goods upon arrival. If you have any questions, please contact us promptly. If there are no issues, please confirm receipt promptly and give a five-star rating (thank you) ◆ Other Agreements If there is a conflict between the agreement reached by both parties through other contact methods and this clause, the agreement shall be executed according to the mutual agreement. Defective product exchange: If a member discovers a product that is indeed a quality issue within 3-7 days after receiving the product. Please contact our company first before making the exchange. Our company will bear the round-trip shipping cost. Company repair or maintenance: The company will charge additional fees based on the actual situation. If the product quality problem is caused by the company's reasons, the company is unconditionally responsible until the end. If the product is damaged or other problems are caused by the customer's carelessness, the company will repair it according to the customer's requirements, but the round-trip postage needs to be borne by the customer. If the repair cost exceeds 10.00 yuan, the customer will bear the basic labor cost. Detailed explanation of merchant doubts