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4. Regarding the return and exchange of goods 1. Within 7 days of receipt, based on the date of delivery receipt, our company will accept returns for any unsellable goods. Please contact our after-sales customer service before returning any items. Please fill out the after-sales service form and include the return details with the returned goods for timely processing of your return. 2. Returned goods must be properly packaged; please use your own packaging. Do not directly paste or write on the original product box. Ensure the packaging is unopened, unused, and does not affect secondary sales, otherwise returns and exchanges will not be accepted. 3. We will try our best to accommodate the customer's specifications regarding product color or style, but we cannot guarantee 100% compliance.If the color or style does not match, we will not bear the shipping cost. 4. Due to the extended return and exchange period we offer, we do not accept returns or exchanges for products that have been discontinued from our inventory. 5. For returns without quality issues, our company will refund 20% off in full. If our company receives the goods If there is severe damage, our company will provide product images to the customer, and after-sales service will negotiate with you to resolve the issue based on the usability of the product received.The payment will be refunded to your Alipay account or credited to your prepaid account.Due to the issue of shipping cost differences in the Hong Kong, Macau, and Taiwan regions, customers who need to return or exchange goods should first contact our company's after-sales customer service for mutual negotiation and resolution. 5. Regarding Evaluation If you are a complete perfectionist or a buyer with a preference for department store products, please look elsewhere. We value every review. If you are not satisfied with the product you received or have any objections, please be kind and contact us before leaving a review. We will patiently and actively resolve the issue for you. Please do not leave impulsive negative reviews due to temporary anger. We do not welcome negative review writers, and we will firmly resist any unwelcome guests who threaten us with refund or complaints. We recommend using Alipay for payment, as it ensures security for both the buyer and the seller and makes future purchases more convenient.If it's really inconvenient, you can also choose to pay via bank transfer, WeChat transfer, or Caifutong payment, among other payment methods. Please take a photo of the product before making any payment and indicate the payment method, so that we can verify the product and ship it to you as soon as possible after receiving the payment. After making the payment, please send us your Alibaba account number, the bank you used for the transfer, and the amount via Wangwang or mobile phone. We will verify the payment and the product before arranging shipment. Manager Huang: Address: Building 2, Unit 5, Weiya Road, Shangxi, Yiwu, Zhejiang Thank you to all our friends for visiting YueTong Daily Necessities. Our company is located in Yiwu, China, the world's capital of small commodities. We specialize in providing a variety of unexpectedly affordable quality products. Our products have been recognized by retailers and distributors across the country and enjoy a high reputation among consumers.The company has established long-term and stable partnerships with many retailers and agents. In the future, the company will continue to embrace sharing as its core value; adhering to the business philosophy of win-win cooperation, it will continuously meet the personalized needs of users, providing customers with more competitive products and high-quality after-sales service guarantees!