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Metal accessories (zinc alloy) Return and exchange policy 1、 The following situations are eligible for returns and exchanges 1. If the product is damaged, sent incorrectly (color, style, etc.), missed, heavily stained, or severely damaged, causing it to be unsold, you can apply for a return or exchange. When applying for a return or exchange, please be sure to take photos first and then contact our customer service personnel for negotiation. Our company refuses to accept COD (note: we will not accept returns without contacting us) 2、 The following situations do not allow returns or exchanges 1. Occasional small bubbles, scratches, and defects that do not affect sales are not considered quality issues. All eyewear factories cannot avoid such problems. There is no 100% perfect product 2. Defects caused by human factors, product color deviation, slow delivery, and poor company service attitude. 3. Subjective judgment issues of buyers (such as: dislike, not as I imagined, different from other brands, materials that do not meet expectations, poor hand feel, lack of grade, etc.) 4. Not wanting to sell anymore, difficult to sell, unable to sell, caught by urban management, unable to sell, etc. 5. If the returned item does not match the style previously contacted with the seller after returning or exchanging, (due to the large number of incoming and outgoing packages, if signed for, it will not be accepted. Please be honest and conscientious) matters needing attention: All after-sales issues must be addressed within three days of receiving the goods (based on the time the goods have been signed for). Please contact our customer service personnel promptly and provide your shopping number when applying for after-sales service. Each item is only available for one after-sales service. Please make sure to carefully check the quantity, style, color, specifications, and quality after receiving the goods, and do not leave any negative or positive reviews for customers. Thank you. Our small shop has always adhered to the basic principle of honest operation for the development of our factory. It is our responsibility and we will not shirk any responsibility, But it is not our company's responsibility, and we will not compromise for any reason. Without rules, there is no square. Each store has its own unique rules, Just like everyone has different shopping needs. We develop in the form of a company, Continuously learning and adapting to establish relative processes and systems is also to better serve everyone. describe In general: Marking: The marking may be the sales guide price of the product or the previously displayed sales of the product, not the original price, only for reference. Unscented: Unscented refers to the sales price of the product on the Chinese website. The specific transaction depends on the product's participation in activities or changes due to the user's use of coupons. The final settlement page shall prevail. In the preheating state of the activity: underlined: The underlined price is the selling price of the product in the current preheating state of the activity, not the original price. The specific transaction price may change due to the user's use of coupons, etc., and the final settlement page shall prevail. Unscented: Unscented items may indicate the promotional price of the product that is about to participate in the event, for reference only. The specific transaction price during the event may change due to the user's use of coupons, etc. The final settlement page for the event shall prevail. In the state of the group discount promotion: During the group discount promotion period, the buyer of this product (excluding some specifications) can enjoy the group discount promotion discount (which is more favorable than the daily group discount promotion at the same time). *Note: The above explanation is only valid when there is a comparison. If the merchant provides a separate explanation for the marking, the merchant's statement shall prevail.