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Shipping: After placing the order and making payment, the goods will be shipped within 48 hours under normal circumstances. If there are many items, they will be shipped within 72 hours. If there are special circumstances that prevent shipment, we will contact you at a later time. We can control the delivery time, but we cannot control the speed of arrival. The goods may encounter various situations on their way to us. Please understand. Return and exchange: Return conditions - If the quality problem of the product itself leads to the loss of its intended functions, we will provide a return or exchange, but the resulting shipping cost will be borne by the buyer (most problems can be solved by simple methods such as replacing the battery, adjusting the battery placement position, and connecting the wire ends, and selling toys requires knowledge of repairing toys). We will not offer returns or exchanges for non product quality issues such as poor sales or not as good as expected. If it is necessary to return the product and packaging in good condition according to the length of time, the buyer shall bear all shipping costs. After sales If the product's quality issues result in functional deficiencies, we will accept returns or exchanges. Please provide feedback on the product issue to our after-sales service within 10 days of receiving the goods (based on the time of receipt). If there are no feedback on any after-sales issues after the deadline, we will not accept it. If the cumulative weight of the product with quality problems exceeds 40KG, the round-trip shipping cost for replacement will be borne by our store (please contact our online customer service for specific shipping). If you do not meet the weight requirements and want to return the replacement in advance, the round-trip shipping cost will be borne by the buyer For quality issues, please contact our customer service for registration first. If the accumulated products have not been registered, they cannot be returned or exchanged. Product quality: All products will undergo multiple inspections during production, after production, and before shipment, and will only be shipped if they are fully qualified. However, various uncertain factors can lead to the loss of product functionality, and our company can only guarantee a 98% pass rate, with 2% being exempt from liability. Please read the above terms carefully and they will take effect from the time of ordering.