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Welcome to Baoyu Jewelry The pictures are original and taken by our store; any unauthorized use will result in legal action and fines 1. Regarding placing an order We have indicated the reference weight for each product, and the shipping cost will be automatically calculated by the system during purchase. There may be slight errors, so please contact our customer service promptly if you have any questions.Products from Hupin come with free shipping; non-Hupin products can be shipped together with Hupin products for free shipping. You can contact customer service to adjust the shipping fee.Delivery time in the Jinhua area cannot be guaranteed; please contact the store customer service before placing an order.Our store does not support shipping to the Jinhua area, please be informed.Orders over 200 yuan in our store do not support refunds or exchanges without reason. 2. Regarding the discount 1. Free Shipping: Free shipping for orders over 38 yuan except Xinjiang and Tibet; Delivery time is not guaranteed in Yiwu area, generally door-to-door delivery is not accepted, please be cautious if door-to-door delivery is required; The above applies unless the product price has been changed 2. Membership: Members enjoy store discounts and other event privileges; please refer to the store's homepage for the membership section Membership discounts are automatically generated by Alibaba's system. Alibaba will calculate each member's transaction count and amount, and automatically upgrade when certain conditions are met After a successful transaction, Alibaba's system will automatically add you to our membership system. You can also apply directly in the store's homepage membership area, and we will arrange for review 3. Activities: In order to provide our buyers with more high-quality and affordable products, we will launch new items every week and offer various promotions from time to time. Please stay tuned! 4. About the product Our factory specializes in wholesale jewelry, with products produced in batches and mostly by hand. Different batches may have slight differences, and minor flaws do not affect sales and are unavoidable. We recommend getting samples first to see the goods; everyone should understand that you get what you pay for and not rely on your own imagination. Everyone's imagination is limitless, and we cannot satisfy this request. We apologize! For customers who are very demanding about quality, please purchase at a physical store! 5. Regarding Color 1. Most of the products in our store are taken from real objects, with a few online pictures; colors have been professionally proofread and are closest to the actual tiles. Due to factors such as lighting and computer monitor color contrast and temperature, color differences are inevitable. Pictures are for reference only; please refer to the actual product for details. Mind you, take photos with caution! 2. Regarding style and color issues, we default to shipping according to the order. We do not support style or color remarks except for special instructions on the product page; we will try our best to match your requirements, but there may be shortages, we hope for your understanding.If there is a temporary shortage, you can also place an order with a note for the out-of-stock item in a random color. We will notify you via Wangwang or phone call, please forgive us! 6. Regarding after-sales service 1. Sign for receipt: Please make sure to personally inspect and sign for the goods; this is your right and key to our after-sales service. Thank you for your cooperation. If it's not convenient for you to sign in person, please inform a friend, relative, or doorman who can sign on your behalf for inspection and receipt. 2. Missing or Quality Issues: If there are any missing items or quality issues after receiving the goods, please contact customer service within three days of signing for them. If there are quality issues, please take photos immediately after receiving the goods for us to confirm. You can contact our after-sales service and send pictures, and we will provide you with a satisfactory solution.Overdue consequences are at your own risk. 3 Return and Exchange: If you are not satisfied with the product or do not like it, you can return or exchange it as long as it is unused and does not affect secondary sales; generally, products are eligible for return and exchange within three days after receipt without any reason, and some products support seven-day no-reason return service. Note: 1. The following conditions do not qualify for return or exchange: A. The returned product packaging is damaged or incomplete, product accessories or related materials are missing; B. Unauthorized repair or Restoration; C. Not used or stored according to normal methods; D. Color difference does not qualify for return or exchange, products beyond the after-sales service period. 2. After-sales service is the most basic service of our company. We are willing to provide you with excellent after-sales service. However, good after-sales service also requires the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods and try to follow the company's regulations as much as possible to avoid affecting your after-sales service. 3. Regarding the handling of damaged and quality issues with products, if some items have problems and the customer wants to return the entire order, according to Alibaba regulations, the shipping costs need to be borne by the buyer. 7. Regarding Invoices Is it possible to issue an invoice? --- Yes --- If you need an invoice, please contact customer service and provide the specific invoice information.