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In order for members to receive the service they deserve in our store and to avoid unpleasant situations.Based on the principles of mutual understanding, fairness, and voluntariness, both parties agree to abide by the following terms: ◆ Our store promises We take responsibility for the information directly published by our company. If there is any inconsistency between words and actions that directly cause losses to merchants, this website will bear the responsibility.However, we refuse to take responsibility for losses caused by the customer's own reasons, such as not reviewing product details or product attributes.For example, a single pendant does not come with a chain, the product does not have a packaging box, and the size of the product is different from what was imagined. We hope customers can look more closely and ask questions. The product images are taken from actual products, but some are sourced from the internet. We strive to provide accurate descriptions for each item, so customers can purchase with confidence.If there are serious errors due to our negligence, we will promptly correct them and provide free returns and exchanges. Strictly control the quality of the product; if there are any quality issues, our company will implement unconditional returns and repairs. Note: Our company is only responsible for the current confirmed orders.As information often needs to be updated, if changes occur after a member places an order, we will promptly notify them, allowing them to decide whether to cancel the order. ◆ Membership Order Requirements Carefully review order price, quantity, specifications, etc., and promptly communicate any special requirements. The delivery address and contact information must be accurate; otherwise, any related losses incurred will be your responsibility. Timely payment for orders.If payment is not made within three days after placing an order, the order will be automatically canceled. After arrival, please check the quantity, quality, specifications, etc. of the goods. If there are any issues, please contact us promptly.If there are no issues, please promptly confirm receipt and give a five-star review! Thank you! ◆ Other Agreements If the parties reach an agreement through other means of communication that conflicts with these terms, it shall be executed according to the agreement between both parties. Replacement of Defective Products: If members find products with genuine quality issues within 3-7 days after receiving them.Please contact our company first before making an exchange; our company will cover the one-time return shipping fee. Company maintenance or upkeep: The company will charge additional fees based on the actual situation.If there are product quality issues caused by the company, we will take full responsibility until the end. If there are problems such as product damage caused by the customer's carelessness, we will repair according to the customer's requirements. However, the return postage will be borne by the customer themselves. If the repair costs exceed 10.00 , the customer will need to cover the basic labor costs.